HARVEY, Ill. (WLS) —
A Harvey lady contacted the I-Team, pronouncing an “unfair automobile repair” dispute that could have valued her masses of dollars for no paintings.
The mechanic stated it changed into a false impression and he’d make the top on a refund.
“I did obtain the take a look at, it did coins!” stated Angeline Lewis.
Lewis’s 2010 Audi, nonetheless, sits in vain, without a running engine. But now she has money to help pay for a restoration.
Lewis contacted the I-Team after she turned to One Stop Auto Clinic in Harvey and paid a $1,900 down payment in coins on a $five seven-hundred process for a new engine plus exertions. She has a receipt, but their agreement turned into only verbal.
Lewis stated that after several weeks of not listening to progress, she became involved, had the car towed, and returned domestically.
She also recorded a cellphone communication with the restore save owner, Khaled Mubarak, in which he said he might provide her a partial refund because he stated he had already spent $500 on an engine deposit.
However, he also said he could get a “credit score” from the junkyard on that engine deposit.
Lewis did not see a reimbursement, so the I-group requested the owner approximately it.
Jason Knowles: “When does she have to count on looking at the $1 four hundred?
Mubarak: “I provide it to her in the next two weeks.”
Lewis, these days, was given that check.
“Now I have even begun the process of restoring my car…And Channel 7, massive kudos to you for having the investigative section because it’s so substantially needed,” Lewis stated.
The repair store owner also said he had wanted the purchaser to pay for most of the work before he hooked up the engine, but once more, nothing was written.
Experts say both customers and mechanics must ensure there’s a detailed, written timeline to defend anybody. Also, use a credit card to dispute charges.
